Área de Recepción

  • Indefinido
  • Tiempo completo
  • Miami Beach, Florida, Estados Unidos

UMA HOUSE SOUTH BEACH by YURBBAN


FRONT DESK AGENT

$15.00 /hour


  • Serve guests before, during after their stay offering the best service according to the quality standards of the company
  • Carry out check in and check out and respond to requests via mail, telephone, website, etc...
  • Manage and solve incidents, requests, or any complaints with the rest of the departments
  • Offer valuable touristic information and schedule any services for the hotel guests according to the guidelines of the company
  • Make cash count and close cash at the beginning and end of shift
  • Manage reservations, late cancellations, and no-shows
  • Participate actively in front desk up-selling and cross-selling
  • Behave according to the guidelines established in the employees Handbook to prevent any risk during the labor time
  • Take care of the image and cleanliness of the different areas of the establishment to guarantee the best guest experience
  • Perform other duties as assigned and collaborate with the rest of departments